Fleming College

Communications I is an introductory course that provides a foundation in college-level communications by teaching students to read critically, write appropriately for a variety of audiences, conduct and cite research, and revise for clarity and correctness. In seminars and labs, students will engage in both independent and collaborative activities, including the development of a digital portfolio designed to help them become more effective communicators in academic and professional environments.

This course explores the nature of business and the skills required of a business professional in an academic and industry context. Through lectures, seminars, assignments and guest speakers, the course will prepare students for a career in the business world by developing their understanding of the major functional areas of business. There will also be a focus on a number of important business trends and topics including Globalization and Corporate & Social Responsibility. Learners will have the opportunity to develop the fundamental skills required for success in their academic and professional careers including effective time management, reading, study and presentation skills.

This purpose of this course is to introduce students to the preparation and use of accounting information. Generally Accepted Accounting Procedures (GAAP) will be used to record and report the financial transactions and operating results of a business.

Restricted to Business students.

This course is a one semester study of the mathematics applicable to the business and financial community. Emphasis is placed on the significance of mathematics as a problem solving and decision making tool. It is designed to complement and reinforce learning within their program and enable students to acquire foundational skills required for competence in their field.

Students will learn the continuum of conventional to sustainable organizational behaviour. Past and proven theories for individual, team, and organizational success meet at the crossroads of creativity and innovation; the critical elements of high-performance organizations. Students discover their own inner workings and how they can complement others and overcome challenges when working in teams. While exploring concepts of organizational behaviour that include conflict, power, politics, negotiation, culture, management, leadership and risk taking, students are armed with the tools of the OB trade. Students apply the approaches they learn to develop their skills in creativity and innovation which will support their ability to drive organizational change for any future career.

Communications II, building on the foundation of Communications I, is a blended course that teaches students to write and communicate for a variety of professional situations. In seminars, labs and online modules, students will develop a professional portfolio that demonstrates their abilities to meet the challenges of a changing workplace.

Pre-Requisites

• Communications I (COMM 201)

This course is designed to provide an overview of key human resources activities and the related legislation affecting today's workplaces. Topics of study include the strategic role of HRM, legal compliance and valuing diversity, designing and analyzing jobs, human resources planning, recruitment, selection, orientation and training, performance appraisal, compensation, employee benefits & services, labour relations, and occupational health & safety. Participants will also have an opportunity to discuss legal compliance in the areas of human rights, pay/employment equity, employment standards, labour relations, and health & safety. Applied learning opportunities include case study analyses, identification of Human Rights Code violations in the recruitment process, completion of an environmental scan for the purpose of HR planning, development of a job description/specification, evaluation of employer branding techniques through a review of online job boards, critique of a performance appraisal scenario, web-based research pertaining to functional areas of HR, recommending best practices for employee onboarding and development of a wellness program proposal for an industry specific employer. Note: This course has been approved by the Human Resources Professionals Association (HRPA) as a credit toward the Certified Human Resources Professional (CHRP) designation. To qualify to write the Comprehensive Knowledge Exam, it is necessary to attain an overall average of 70 percent in the nine subject areas covered, with no grade of less than 65 percent. Prior to enrollment in this course, it is recommended that learners have attained the learning outcomes of Communications I (COMM201).

This course provides an introduction to the economic behaviour of consumers and firms in the marketplace. Microeconomics studies the way that individual markets work and how regulations and taxes affect trade, consumers, and producers.

The main objective of this course is to introduce students to the broad and dynamic field of occupational health and safety and to develop an awareness of and appreciation for the value of these areas in terms of their contribution to effective cost control and improved productivity. The multiple dimensions of the technical, managerial, legislative, political, and personal aspects of safety are examined in detail. Occupational health cannot be separated from these issues because of the many overlapping requirements and because an employee's well-being must be the first consideration. Applied learning opportunities include applying Occupational Health and Safety legislation in various Industrial Establishments, completion of Ontario's Form 7 in response to a workplace accident, activities requiring students to recognize, assess and provide control recommendations of workplace hazards, developing strategies that focus on the psychological health of employees, review of workplace emergency planning procedures and an introduction to the content of WSIB's Workwell Audit. Note: This course has been approved by the Human Resources Professionals Association (HRPA) as a credit toward the Certified Human Resources Professional (CHRP) designation. To qualify to write the Comprehensive Knowledge Exam, it is necessary to attain an overall average of 70 percent in the nine subject areas covered, with no grade of less than 65 percent. Note: It is recommended that students have attained the learning outcomes of Communications I (COMM 201), Communications II (COMM 202) and Human Resources Administration (MGMT 7) before enrolling in this course.

Human resources specialists need a basic understanding of organization theory, both to assess the likely impact of human resources policies and practices, and to understand how the process of human resources management meshes with the broader management function. Organizational theory is concerned with understanding, explaining, and predicting how to best structure an organization to fulfill its goals. Since human resources considerations are an essential element of every structural decision, the subject involves an in-depth study of people from two perspectives: 'micro' - as individuals or small groups, and 'macro' - focusing on the whole organization or major units thereof. Topics of study include individual behaviour and motivation, applied motivation practices, perception and personalities, work attitudes and values, decision making, team processes, power and politics, conflict and negotiation, leadership, organizational change and development, organizational culture, and organizational structure and design. Note: This course has been approved by the Human Resources Professionals Association (HRPA) as a credit toward the Certified Human Resources Professional (CHRP) designation. To qualify to write the Comprehensive Knowledge Exam, it is necessary to attain an overall average of 70 percent in the nine subject areas covered, with no grade of less than 65 percent. Note: Prior to enrolment in this course, it is recommended that participants have attained the learning outcomes of Human Resources Administration (MGMT 7). It is recommended that this course be taken concurrently with or following Communications - Report Writing (COMM 6).

In today's constantly changing world, this course gives students the opportunity to ignite their creativity and innovation, learn creative problem solving methods, their problem solving styles, design thinking, tools, and strategies. It helps you learn to be more flexible, adaptable, see things from different perspectives and be resourceful. The application of these and change management strategies will assist you to discover new opportunities to solve simple and complex problems in a variety of workplaces and life situations.

Become familiar with how the right pay and benefits package can help a company attract and retain competent employees. Gain hands-on skills in program design and become familiar with administrative strategies to meet cost-performance expectations. Examine internal equity (alignment), external equity, employee contributions, the process of administration, employee benefits, government influence and legislative constraints, pay discrimination, compensation of special groups, and the union role in pay administration. Participate in a simulated activity that challenges students to complete a point-factor job evaluation exercise, conduct a salary / benefits survey and formulate a compensation strategy for identified positions. Note: This course has been approved by the Human Resources Professionals Association (HRPA) as a credit toward the Certified Human Resources Professional (CHRP) designation. To qualify to write the Comprehensive Knowledge Exam, it is necessary to attain an overall average of 70 percent in the nine subject areas covered, with no grade of less than 65 percent. Recommended Prior Learning: Human Resources Administration (MGMT 7)

Accounting, the financial information system of an organization, serves to summarize many of the organization's plans and the results of its operations. Many human resources management decisions are important inputs into those plans and results. It is therefore necessary for human resources managers to understand the measurement bases and reporting methodology used in accounting. In addition, they require an understanding of basic accounting principles and techniques, because the management of the human resources function itself has an accounting dimension. Note: This course has been approved by the Human Resources Professionals Association (HRPA) as a credit toward the Certified Human Resources Professional (CHRP) designation. To qualify to write the Comprehensive Knowledge Exam, it is necessary to attain an overall average of 70 percent in the nine subject areas covered, with no grade of less than 65 percent.

This course involves in-depth study of the processes and practices used to manage human resources effectively in a union environment. Topics of study include the history of the Canadian labour movement, the certification process, legal rights and constraints, conciliation, the grievance process, arbitration, and contract administration. Participants will acquire hands-on skills in collective bargaining through a realistic and challenging simulation exercise. Additional applied learning opportunities include the perusal, collection, and presentation of web-based articles pertaining to labour relations issues in Canada and around the world; an examination of actual collective agreements; case study analyses which provide opportunities to examine the Ontario Labour Relations Act and its impact on employers and unions; and the exploration of the events that occur during contract negotiations, the course of a strike, and the grievance-arbitration process. Note: This course has been approved by the Human Resources Professionals Association (HRPA) as a credit toward the Certified Human Resources Professional (CHRP) designation. To qualify to write the Comprehensive Knowledge Exam, it is necessary to attain an overall average of 70 percent in the nine subject areas covered, with no grade of less than 65 percent. Note: Prior to enrolment in this course, it is recommended that participants have attained the learning outcomes of Human Resources Administration (MGMT 7), Communications I (COMM 201), and Negotiating Skills (ORGB 9).

Students will prepare for field placement through development of their resume and cover letter, creation of an impactful elevator pitch and participation in a mock employment interview. Students will apply to placement positions and attend an outside of class time 'Meet and Greet' where placement hosts will outline what activities students will be expected to participate in as part of placement. This event will allow students to briefly introduce themselves to prospective placement hosts. Placement assignments for the winter semester will be communicated and students will start to prepare for placement, in collaboration with their placement host, by developing the Learning Contract which will outline agreed to activities, duties, responsibilities, timelines and goals.

Find and hire the best candidates for your organization. Gain the skills to handle all key aspects in the recruiting, interviewing, and selection process and their legalities, including initial applicant screening and reference checking. Key legislation pertaining to the staffing function, including employment equity concerns, will be studied in detail. Acquire hands-on abilities through analyzing case studies, developing recruitment campaigns for an actual job and participating in selection interview simulations. Note: This course has been approved by the Human Resources Professionals Association (HRPA) as a credit toward the Certified Human Resources Professional (CHRP) designation. To qualify to write the Comprehensive Knowledge Exam, it is necessary to attain an overall average of 70 percent in the nine subject areas covered, with no grade of less than 65 percent. Note: Communications II (COMM 202) and Human Resources Administration (MGMT 7) are recommended before taking this course.

This course is based on the premise that people are the most valuable resource of the organization. One of the mandates of the Human Resources Department is to develop and administer policies, practices and procedures that will provide for the effective training and development of employees to ensure that the organization achieves its goals and objectives and that employees fulfill their maximum career potential. This course will provide participants with skills in the areas of assessing staff training needs, designing and administering staff training and development programs, as well as evaluating the effectiveness of such programs. Students will develop and deliver a training program which applies the principles of The Instructional Systems Design Model of Training and Development. Note: This course has been approved by the Human Resources Professionals Association (HRPA) as a credit toward the Certified Human Resources Professional (CHRP) designation. To qualify to write the Comprehensive Knowledge Exam, it is necessary to attain an overall average of 70 percent in the nine subject areas covered, with no grade of less than 65 percent. Note: Prior to enrolment in this course, it is recommended that participants have attained the learning outcomes of Human Resources Administration (MGMT 7) and Communications - Report Writing (COMM 6).

All graduates of diploma programs require general education credits. These courses allow you to explore issues of societal concern by looking at the history, theory and contemporary applications of those issues.

Your program has designated some required general education courses. In addition, you have the opportunity to choose from a list of electives each semester.

Many of these courses and some other general education courses are also available through evening classes, by distance education, or on-line. See our Part-Time Studies Calendar for these opportunities.

You may already possess general education equivalencies from other colleges or universities. Please see the General Education Co-ordinators at the Peterborough and Lindsay locations for possible exemptions.

In this course, you will learn how to plan, organize, illustrate, edit, and present written and oral material in both an informational and analytical style to businesses, service and technological industries, and government agencies.

Pre-Requisites

• Communications II (COMM 202)

Students will have an opportunity to apply the theoretical and practical knowledge obtained during their program of study in order to further develop skills relevant to the functional areas within the Human Resources Profession. Students complete a 3 day per week, unpaid, work placement throughout the semester, working in a fully functioning HR Department in the public or private sector. The HRPA's competency framework is used as the basis in determining behaviours students will display and activities students will participate in.

Pre-Requisites

• Preparing for Placement (FLPL 263)

This course explores the essential elements of a human resources planning process in organizations. Students will analyze, assess, and develop human resources programs that meet the needs of organizational business plans and strategies. Quantitative, as well as qualitative concepts, approaches and techniques are emphasized. Note: This course has been approved by the Human Resources Professionals Association (HRPA) as a credit toward the Certified Human Resources Professional (CHRP) designation. To qualify to write the Comprehensive Knowledge Exam, it is necessary to attain an overall average of 70 percent in the nine subject areas covered, with no grade of less than 65 percent. Note: Prior to enrolment in this course, it is recommended that participants have attained the learning outcomes of Communicating at Work (COMM 148) and Human Resources Administration (MGMT 7).

Communications I is an introductory course that provides a foundation in college-level communications by teaching students to read critically, write appropriately for a variety of audiences, conduct and cite research, and revise for clarity and correctness. In seminars and labs, students will engage in both independent and collaborative activities, including the development of a digital portfolio designed to help them become more effective communicators in academic and professional environments.

This course explores the nature of business and the skills required of a business professional in an academic and industry context. Through lectures, seminars, assignments and guest speakers, the course will prepare students for a career in the business world by developing their understanding of the major functional areas of business. There will also be a focus on a number of important business trends and topics including Globalization and Corporate & Social Responsibility. Learners will have the opportunity to develop the fundamental skills required for success in their academic and professional careers including effective time management, reading, study and presentation skills.

This purpose of this course is to introduce students to the preparation and use of accounting information. Generally Accepted Accounting Procedures (GAAP) will be used to record and report the financial transactions and operating results of a business.

Restricted to Business students.

This course is a one semester study of the mathematics applicable to the business and financial community. Emphasis is placed on the significance of mathematics as a problem solving and decision making tool. It is designed to complement and reinforce learning within their program and enable students to acquire foundational skills required for competence in their field.

Students will learn the continuum of conventional to sustainable organizational behaviour. Past and proven theories for individual, team, and organizational success meet at the crossroads of creativity and innovation; the critical elements of high-performance organizations. Students discover their own inner workings and how they can complement others and overcome challenges when working in teams. While exploring concepts of organizational behaviour that include conflict, power, politics, negotiation, culture, management, leadership and risk taking, students are armed with the tools of the OB trade. Students apply the approaches they learn to develop their skills in creativity and innovation which will support their ability to drive organizational change for any future career.

Communications II, building on the foundation of Communications I, is a blended course that teaches students to write and communicate for a variety of professional situations. In seminars, labs and online modules, students will develop a professional portfolio that demonstrates their abilities to meet the challenges of a changing workplace.

Pre-Requisites

• Communications I (COMM 201)

This course is designed to provide an overview of key human resources activities and the related legislation affecting today's workplaces. Topics of study include the strategic role of HRM, legal compliance and valuing diversity, designing and analyzing jobs, human resources planning, recruitment, selection, orientation and training, performance appraisal, compensation, employee benefits & services, labour relations, and occupational health & safety. Participants will also have an opportunity to discuss legal compliance in the areas of human rights, pay/employment equity, employment standards, labour relations, and health & safety. Applied learning opportunities include case study analyses, identification of Human Rights Code violations in the recruitment process, completion of an environmental scan for the purpose of HR planning, development of a job description/specification, evaluation of employer branding techniques through a review of online job boards, critique of a performance appraisal scenario, web-based research pertaining to functional areas of HR, recommending best practices for employee onboarding and development of a wellness program proposal for an industry specific employer. Note: This course has been approved by the Human Resources Professionals Association (HRPA) as a credit toward the Certified Human Resources Professional (CHRP) designation. To qualify to write the Comprehensive Knowledge Exam, it is necessary to attain an overall average of 70 percent in the nine subject areas covered, with no grade of less than 65 percent. Prior to enrollment in this course, it is recommended that learners have attained the learning outcomes of Communications I (COMM201).

This course provides an introduction to the economic behaviour of consumers and firms in the marketplace. Microeconomics studies the way that individual markets work and how regulations and taxes affect trade, consumers, and producers.

The main objective of this course is to introduce students to the broad and dynamic field of occupational health and safety and to develop an awareness of and appreciation for the value of these areas in terms of their contribution to effective cost control and improved productivity. The multiple dimensions of the technical, managerial, legislative, political, and personal aspects of safety are examined in detail. Occupational health cannot be separated from these issues because of the many overlapping requirements and because an employee's well-being must be the first consideration. Applied learning opportunities include applying Occupational Health and Safety legislation in various Industrial Establishments, completion of Ontario's Form 7 in response to a workplace accident, activities requiring students to recognize, assess and provide control recommendations of workplace hazards, developing strategies that focus on the psychological health of employees, review of workplace emergency planning procedures and an introduction to the content of WSIB's Workwell Audit. Note: This course has been approved by the Human Resources Professionals Association (HRPA) as a credit toward the Certified Human Resources Professional (CHRP) designation. To qualify to write the Comprehensive Knowledge Exam, it is necessary to attain an overall average of 70 percent in the nine subject areas covered, with no grade of less than 65 percent. Note: It is recommended that students have attained the learning outcomes of Communications I (COMM 201), Communications II (COMM 202) and Human Resources Administration (MGMT 7) before enrolling in this course.

Human resources specialists need a basic understanding of organization theory, both to assess the likely impact of human resources policies and practices, and to understand how the process of human resources management meshes with the broader management function. Organizational theory is concerned with understanding, explaining, and predicting how to best structure an organization to fulfill its goals. Since human resources considerations are an essential element of every structural decision, the subject involves an in-depth study of people from two perspectives: 'micro' - as individuals or small groups, and 'macro' - focusing on the whole organization or major units thereof. Topics of study include individual behaviour and motivation, applied motivation practices, perception and personalities, work attitudes and values, decision making, team processes, power and politics, conflict and negotiation, leadership, organizational change and development, organizational culture, and organizational structure and design. Note: This course has been approved by the Human Resources Professionals Association (HRPA) as a credit toward the Certified Human Resources Professional (CHRP) designation. To qualify to write the Comprehensive Knowledge Exam, it is necessary to attain an overall average of 70 percent in the nine subject areas covered, with no grade of less than 65 percent. Note: Prior to enrolment in this course, it is recommended that participants have attained the learning outcomes of Human Resources Administration (MGMT 7). It is recommended that this course be taken concurrently with or following Communications - Report Writing (COMM 6).

In today's constantly changing world, this course gives students the opportunity to ignite their creativity and innovation, learn creative problem solving methods, their problem solving styles, design thinking, tools, and strategies. It helps you learn to be more flexible, adaptable, see things from different perspectives and be resourceful. The application of these and change management strategies will assist you to discover new opportunities to solve simple and complex problems in a variety of workplaces and life situations.

Become familiar with how the right pay and benefits package can help a company attract and retain competent employees. Gain hands-on skills in program design and become familiar with administrative strategies to meet cost-performance expectations. Examine internal equity (alignment), external equity, employee contributions, the process of administration, employee benefits, government influence and legislative constraints, pay discrimination, compensation of special groups, and the union role in pay administration. Participate in a simulated activity that challenges students to complete a point-factor job evaluation exercise, conduct a salary / benefits survey and formulate a compensation strategy for identified positions. Note: This course has been approved by the Human Resources Professionals Association (HRPA) as a credit toward the Certified Human Resources Professional (CHRP) designation. To qualify to write the Comprehensive Knowledge Exam, it is necessary to attain an overall average of 70 percent in the nine subject areas covered, with no grade of less than 65 percent. Recommended Prior Learning: Human Resources Administration (MGMT 7)

Accounting, the financial information system of an organization, serves to summarize many of the organization's plans and the results of its operations. Many human resources management decisions are important inputs into those plans and results. It is therefore necessary for human resources managers to understand the measurement bases and reporting methodology used in accounting. In addition, they require an understanding of basic accounting principles and techniques, because the management of the human resources function itself has an accounting dimension. Note: This course has been approved by the Human Resources Professionals Association (HRPA) as a credit toward the Certified Human Resources Professional (CHRP) designation. To qualify to write the Comprehensive Knowledge Exam, it is necessary to attain an overall average of 70 percent in the nine subject areas covered, with no grade of less than 65 percent.

This course involves in-depth study of the processes and practices used to manage human resources effectively in a union environment. Topics of study include the history of the Canadian labour movement, the certification process, legal rights and constraints, conciliation, the grievance process, arbitration, and contract administration. Participants will acquire hands-on skills in collective bargaining through a realistic and challenging simulation exercise. Additional applied learning opportunities include the perusal, collection, and presentation of web-based articles pertaining to labour relations issues in Canada and around the world; an examination of actual collective agreements; case study analyses which provide opportunities to examine the Ontario Labour Relations Act and its impact on employers and unions; and the exploration of the events that occur during contract negotiations, the course of a strike, and the grievance-arbitration process. Note: This course has been approved by the Human Resources Professionals Association (HRPA) as a credit toward the Certified Human Resources Professional (CHRP) designation. To qualify to write the Comprehensive Knowledge Exam, it is necessary to attain an overall average of 70 percent in the nine subject areas covered, with no grade of less than 65 percent. Note: Prior to enrolment in this course, it is recommended that participants have attained the learning outcomes of Human Resources Administration (MGMT 7), Communications I (COMM 201), and Negotiating Skills (ORGB 9).

Students will prepare for field placement through development of their resume and cover letter, creation of an impactful elevator pitch and participation in a mock employment interview. Students will apply to placement positions and attend an outside of class time 'Meet and Greet' where placement hosts will outline what activities students will be expected to participate in as part of placement. This event will allow students to briefly introduce themselves to prospective placement hosts. Placement assignments for the winter semester will be communicated and students will start to prepare for placement, in collaboration with their placement host, by developing the Learning Contract which will outline agreed to activities, duties, responsibilities, timelines and goals.

Find and hire the best candidates for your organization. Gain the skills to handle all key aspects in the recruiting, interviewing, and selection process and their legalities, including initial applicant screening and reference checking. Key legislation pertaining to the staffing function, including employment equity concerns, will be studied in detail. Acquire hands-on abilities through analyzing case studies, developing recruitment campaigns for an actual job and participating in selection interview simulations. Note: This course has been approved by the Human Resources Professionals Association (HRPA) as a credit toward the Certified Human Resources Professional (CHRP) designation. To qualify to write the Comprehensive Knowledge Exam, it is necessary to attain an overall average of 70 percent in the nine subject areas covered, with no grade of less than 65 percent. Note: Communications II (COMM 202) and Human Resources Administration (MGMT 7) are recommended before taking this course.

This course is based on the premise that people are the most valuable resource of the organization. One of the mandates of the Human Resources Department is to develop and administer policies, practices and procedures that will provide for the effective training and development of employees to ensure that the organization achieves its goals and objectives and that employees fulfill their maximum career potential. This course will provide participants with skills in the areas of assessing staff training needs, designing and administering staff training and development programs, as well as evaluating the effectiveness of such programs. Students will develop and deliver a training program which applies the principles of The Instructional Systems Design Model of Training and Development. Note: This course has been approved by the Human Resources Professionals Association (HRPA) as a credit toward the Certified Human Resources Professional (CHRP) designation. To qualify to write the Comprehensive Knowledge Exam, it is necessary to attain an overall average of 70 percent in the nine subject areas covered, with no grade of less than 65 percent. Note: Prior to enrolment in this course, it is recommended that participants have attained the learning outcomes of Human Resources Administration (MGMT 7) and Communications - Report Writing (COMM 6).

All graduates of diploma programs require general education credits. These courses allow you to explore issues of societal concern by looking at the history, theory and contemporary applications of those issues.

Your program has designated some required general education courses. In addition, you have the opportunity to choose from a list of electives each semester.

Many of these courses and some other general education courses are also available through evening classes, by distance education, or on-line. See our Part-Time Studies Calendar for these opportunities.

You may already possess general education equivalencies from other colleges or universities. Please see the General Education Co-ordinators at the Peterborough and Lindsay locations for possible exemptions.

In this course, you will learn how to plan, organize, illustrate, edit, and present written and oral material in both an informational and analytical style to businesses, service and technological industries, and government agencies.

Pre-Requisites

• Communications II (COMM 202)

Students will have an opportunity to apply the theoretical and practical knowledge obtained during their program of study in order to further develop skills relevant to the functional areas within the Human Resources Profession. Students complete a 3 day per week, unpaid, work placement throughout the semester, working in a fully functioning HR Department in the public or private sector. The HRPA's competency framework is used as the basis in determining behaviours students will display and activities students will participate in.

Pre-Requisites

• Preparing for Placement (FLPL 263)

This course explores the essential elements of a human resources planning process in organizations. Students will analyze, assess, and develop human resources programs that meet the needs of organizational business plans and strategies. Quantitative, as well as qualitative concepts, approaches and techniques are emphasized. Note: This course has been approved by the Human Resources Professionals Association (HRPA) as a credit toward the Certified Human Resources Professional (CHRP) designation. To qualify to write the Comprehensive Knowledge Exam, it is necessary to attain an overall average of 70 percent in the nine subject areas covered, with no grade of less than 65 percent. Note: Prior to enrolment in this course, it is recommended that participants have attained the learning outcomes of Communicating at Work (COMM 148) and Human Resources Administration (MGMT 7).