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Creating a Corporate Service Culture

Enrol in Creating a Corporate Service Culture

Course Code: BUSN075

This course reviews the basics of corporate culture and how corporate culture impacts on customer service. Areas of study will include service environment, organizational openness, and influencing others to adopt a service culture. Participants will create a customer service culture action plan, based on identifying gaps between current and desired practices, as a project in this course. (AL-COM0001)

Some courses require additional textbooks and/or materials. Please visit your campus bookstore in-person or online: Peterborough Bookstore or Lindsay Bookstore.

Take this course through Ontario Learn

Section: 01OL

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