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Creating a Corporate Service Culture

Course Code: BUSN075

This course reviews the basics of corporate culture and how corporate culture impacts on customer service. Areas of study will include service environment, organizational openness, and influencing others to adopt a service culture. Participants will create a customer service culture action plan, based on identifying gaps between current and desired practices, as a project in this course. (AL-COM0001)

Delivery
  • Ontario Learn
Offered at:

Choose a course date

28 hours

Location:

Ontario Learn

$267.96

Course Materials

Some courses require additional textbooks and/or materials. Please visit your campus store in-person or online:

Continuing Education & Corporate Training Office

(705) 749-5530 ext. 1502
1-888-269-6929

coned@flemingcollege.ca

Earn a Certificate

Creating a Corporate Service Culture is included in a Certificate

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