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Dealing with Difficult People

Enrol in Dealing with Difficult People

Course Code: SOCI078

Understanding people and being able to work with them, no matter what type of people they are, is one of the major keys to management and life success. Learn to identify and cope with some of the most difficult behaviour you may encounter. Learn to recognize personality styles, establish rapport, and use body language, including matching and mirroring techniques.

Some courses require additional textbooks and/or materials. Please visit your campus bookstore in-person or online: Peterborough Bookstore or Lindsay Bookstore.

Take this course through Ontario Learn

Section: 01OL

Last Revised: