Ontario College Diploma in Hospitality - Hotel and Restaurant Operations
Start Dates:
September 2020
January 2021
September 2021
January 2022
Are travel, adventure and meeting new people part of your career plan? Fleming’s two–year diploma program prepares you for a variety of exciting roles and provides you with the transferable skills that you’ll need to go far in the high-demand, world-wide hospitality industry.
Important program information for the 2020/2021 academic year
The chart below indicates the status of delivery for this program in upcoming academic terms. Please note that program delivery is subject to change based on government and public health requirements and the college's admissions policies.
Program Highlights
Our program is designed to give you the hands-on training and experiential learning you need to be successful in the industry. Here’s what you can look forward to:
- Pack your bags, Jamaica awaits. Immerse yourself in global travel and enhance your worldview while you explore the growing volunteer tourism business niche
- Learn by doing. You’ll engage in a 100 -hour industry field placement in the sector of your choice that will provide you with practical experience, future career opportunities and invaluable industry connections
- You will develop leadership and practical skills needed to work in, manage and operate the accommodation, food & beverage, recreation & entertainment, transportation and travel services divisions of the hospitality and tourism industry
- Receive an optimum blend of hands-on experience, theory, field trips, and computer simulation exercises that prepare you with the knowledge and skills you need to succeed
“The Hospitality Program provided me with the skills I need to work internationally. As a recent graduate I already have a job at a hotel in Switzerland working in Guest Services!”
- Cynthia Shaw, graduate
“Faculty of the Hospitality - Hotel & Restaurant Operations program provide students with the knowledge and skills needed to launch a successful career in the thriving global hospitality industry. We love seeing students enter the program with an idea of where they want to go, and then making it a reality for them.”
- Jennifer Rishor, Program Coordinator
Why Choose Fleming
Professionals and employers in the industry know that our graduates have received a thorough and comprehensive education, preparing them to work effectively as team players and as leaders. Our faculty are well-connected to industry leaders and those responsible for hiring our grads. Students are often hired for full-time roles directly from their field placement experiences.
As one of our students, you’ll have the ability to design your own learning when it comes to obtaining additional industry-specific certifications and practical workplace certifications. Employers favour applicants who have already completed this training:
- Ontario Tourism Education Corporation’s (OTEC) Service Excellence Certification
- Smart Serve Ontario Certification
- Wine Council of Ontario Certification
- Livingworks Education safeTALK Certification
- Workplace Hazardous Materials Information System Certification (WHMIS)
Note: there is an additional cost for these certifications.
EXPERIENCIAL LEARNING
During your studies, you’re given the opportunity to dive in and experience the industry for yourself. With the assistance of your program coordinator, you will arrange a 100-hour field placement. This will enhance both your employability and your educational experience as you network and meet potential employers. We recommend that you complete your placement between semester two and three.
Career Opportunities
You will be fully prepared as a hospitality business leader to step into key roles and make an impact on the guest experience as a customer-obsessed industry professional.
The career opportunities within this vibrant and global industry are unlimited. As a result of the comprehensive training we deliver, you will have many choices when it comes to career paths. This could include employment with national hotel chains or with local resorts, clubs, restaurants or banquet facilities. The airline and cruise ship industries also regularly hire our grads.
Our grads enter the workforce and advance to supervisory and management positions in a variety of functions including:
- Front Office
- Sales and Marketing
- Banquets, Catering, and Restaurants
- Meetings/Special Events
- Housekeeping
- Cruise lines
- Recreation and Entertainment
- Tourism Services
Double the Power of Your Diploma
Fleming offers a truly unique and economical way for Hospitality - Hotel and Restaurant Operations program graduates to enhance their credentials by earning an additional Tourism and Travel diploma or General Business diploma in just two additional semesters.
This pathway allows you to earn one diploma in 4 semesters or earn two diplomas in 6 semesters.
NON ACADEMIC REQUIREMENTS
Your program has two non-academic mandatory requirements. This includes completing your Smart Serve Certification, as well as completing the Mixology I certification before you enrol in your field placement course (FLPL225.) You will be able to complete both of these certifications during your HOSP3 course. Failure to complete or supply the appropriate documentation for any non-academic requirement by the specified deadline will result in denial of entry into the course, FLPL225 – Restaurant Operations II in Fulfords Restaurant during the fourth semester of study.
Financial Aid
There are a number of awards and bursaries available to students in the Hospitality - Hotel and Restaurant Operations program and it’s easy to apply. Registered students with an active timetable are encouraged to apply for all bursaries that are administered by the college though our single on-line bursary application. Visit our Scholarships and Bursaries page under the Registrar tab on the college portal.
Fleming College Business School Memberships
Member of ACBSP, a leading specialized global accreditor of business education recognized by the Council for Higher Education Accreditation and uniquely focused on teaching excellence and student outcomes.
Member of AACSB International, a global non-profit association that connects educators, students, and business to create the next generation of great leaders.
TECHNOLOGY REQUIREMENTS
Computer Requirements:
Operating System: Windows 10
Processor: Core i5 - 1.6Ghz minimum
Memory: 8GB minimum
Hard disk: 160GB minimum
Students are required to have their own Windows PC, Internet Access, Webcam and Microphone.
Note: Some required software applications are not available for MAC OS or Chromebook.
Recommend Internet service: 2.5 Mbps Download and 3.0Mbps Upload
Minimum Admission Requirements
Students applying to Hospitality - Hotel and Restaurant Operations must meet the following requirements:
- OSSD including Gr 12 C English and Gr 11 C Math
OSSD with majority of courses at College (C ) or Open (O) unless otherwise stated.
Grade 12 C courses will be accepted where Gr 11 C course requirements are listed.
Where College level courses are listed, U and M courses will be accepted.
Recommended (but not required for admission)
- Gr 12 C Math
Mature Students
If you are 19 years of age or older before classes start, and you do not possess an OSSD, you can write the Canadian Adult Achievement Test to assess your eligibility for admission. Additional testing or academic upgrading may be necessary to meet specific course requirements for this program.
Tuition Detail
Tuition and ancillary fees are subject to change without notice. The fees presented below reflect Fall start programs only for the current academic year. For details about the fee differences for other program start dates please refer to the Tuition Details chart below.
View complete tuition details
Domestic Students
| Semester 1 | Amount |
|---|---|
| *Alumni Fee | $14.90 |
| *Student Administrative Council Clubs | $2.80 |
| *Student Administrative Council Governance | $8.00 |
| *Student Administrative Council Provincial Advocacy | $5.00 |
| *Student Food Bank | $1.25 |
| Academic Supports | $33.44 |
| Athletics and Recreation | $68.87 |
| Career Services | $13.70 |
| Health Plan | $280.00 |
| Health and Counselling | $49.89 |
| Information Technology Fee | $101.81 |
| Integrated Transportation Fee | $255.50 |
| Peterborough Sport & Wellness Centre | $89.30 |
| Student Achievement & Records | $11.78 |
| Student Building Fee | $48.00 |
| Student Building Fund | $42.00 |
| Student Centre Renovation Fund | $40.00 |
| Student One Card Fee | $10.00 |
| Tuition | $1,290.38 |
| Total | $2,290.12 |
| Semester 2 | Amount |
|---|---|
| *Alumni Fee | $14.90 |
| *Student Administrative Council Clubs | $2.80 |
| *Student Administrative Council Governance | $8.00 |
| *Student Administrative Council Provincial Advocacy | $5.00 |
| *Student Food Bank | $1.25 |
| Academic Supports | $33.44 |
| Athletics and Recreation | $68.87 |
| Career Services | $13.70 |
| Health and Counselling | $49.89 |
| Information Technology Fee | $101.81 |
| Peterborough Sport & Wellness Centre | $89.30 |
| Student Achievement & Records | $11.78 |
| Student Building Fee | $48.00 |
| Student Building Fund | $42.00 |
| Student Centre Renovation Fund | $40.00 |
| Student One Card Fee | $10.00 |
| Tuition | $1,290.38 |
| Total | $2,290.12 |
| Semester 3 | Amount |
|---|---|
| *Alumni Fee | $14.90 |
| *Student Administrative Council Governance | $8.00 |
| *Student Administrative Council Provincial Advocacy | $5.00 |
| *Student Food Bank | $1.25 |
| Academic Supports | $33.44 |
| Career Services | $13.70 |
| Health Plan | $280.00 |
| Health and Counselling | $49.89 |
| Information Technology Fee | $101.81 |
| Program Supply Fee | $110.00 |
| Student Achievement & Records | $11.78 |
| Student Building Fee | $48.00 |
| Student Building Fund | $42.00 |
| Student Centre Renovation Fund | $40.00 |
| Student One Card Fee | $10.00 |
| Tuition | $1,290.38 |
| Total | $2,060.15 |
| Semester 4 | Amount |
|---|---|
| *Alumni Fee | $14.90 |
| *Student Administrative Council Clubs | $2.80 |
| *Student Administrative Council Governance | $8.00 |
| *Student Administrative Council Provincial Advocacy | $5.00 |
| *Student Food Bank | $1.25 |
| Academic Supports | $33.44 |
| Athletics and Recreation | $68.87 |
| Career Services | $13.70 |
| Health and Counselling | $49.89 |
| Information Technology Fee | $101.81 |
| Peterborough Sport & Wellness Centre | $89.30 |
| Program Supply Fee | $78.00 |
| Student Achievement & Records | $11.78 |
| Student Building Fee | $48.00 |
| Student Building Fund | $42.00 |
| Student Centre Renovation Fund | $40.00 |
| Student One Card Fee | $10.00 |
| Tuition | $1,290.38 |
| Total | $2,368.12 |
The fees above are for the current academic year for domestic students. Please note that the fees reflect the Health Plan and Integrated Transportation (Sutherland Programs only) charges for the fall entry point. These charges are applied up front and provide service coverage for a full year September to August. The charges for the winter and spring terms are as follows:
| Health Plan | Integrated Transportation | Coverage | |
|---|---|---|---|
| Winter | $180.50 | $255.50 | January to August |
| Spring | $129.50 | $142.35 | May to August |
International Students
| Semester 1 | Amount |
|---|---|
| *Alumni Fee | $14.90 |
| *Student Administrative Council Clubs | $2.80 |
| *Student Administrative Council Governance | $8.00 |
| *Student Administrative Council Provincial Advocacy | $5.00 |
| *Student Food Bank | $1.25 |
| Academic Supports | $33.44 |
| Athletics and Recreation | $68.87 |
| Career Services | $13.70 |
| Health and Counselling | $49.89 |
| Information Technology Fee | $101.81 |
| Integrated Transportation Fee | $255.50 |
| International Health Plan | $704.58 |
| Peterborough Sport & Wellness Centre | $89.30 |
| Student Achievement & Records | $11.78 |
| Student Building Fee | $48.00 |
| Student Building Fund | $42.00 |
| Student Centre Renovation Fund | $40.00 |
| Student One Card Fee | $10.00 |
| Tuition | $6,910.50 |
| Total | $8,352.56 |
| Semester 2 | Amount |
|---|---|
| *Alumni Fee | $14.90 |
| *Student Administrative Council Clubs | $2.80 |
| *Student Administrative Council Governance | $8.00 |
| *Student Administrative Council Provincial Advocacy | $5.00 |
| *Student Food Bank | $1.25 |
| Academic Supports | $33.44 |
| Athletics and Recreation | $68.87 |
| Career Services | $13.70 |
| Health and Counselling | $49.89 |
| Information Technology Fee | $101.81 |
| Peterborough Sport & Wellness Centre | $89.30 |
| Student Achievement & Records | $11.78 |
| Student Building Fee | $48.00 |
| Student Building Fund | $42.00 |
| Student Centre Renovation Fund | $40.00 |
| Student One Card Fee | $10.00 |
| Tuition | $6,910.50 |
| Total | $8,352.56 |
| Semester 3 | Amount |
|---|---|
| *Alumni Fee | $14.90 |
| *Student Administrative Council Governance | $8.00 |
| *Student Administrative Council Provincial Advocacy | $5.00 |
| *Student Food Bank | $1.25 |
| Academic Supports | $33.44 |
| Career Services | $13.70 |
| Health and Counselling | $49.89 |
| Information Technology Fee | $101.81 |
| International Health Plan | $704.58 |
| Program Supply Fee | $110.00 |
| Student Achievement & Records | $11.78 |
| Student Building Fee | $48.00 |
| Student Building Fund | $42.00 |
| Student Centre Renovation Fund | $40.00 |
| Student One Card Fee | $10.00 |
| Tuition | $6,910.50 |
| Total | $8,104.85 |
| Semester 4 | Amount |
|---|---|
| *Alumni Fee | $14.90 |
| *Student Administrative Council Clubs | $2.80 |
| *Student Administrative Council Governance | $8.00 |
| *Student Administrative Council Provincial Advocacy | $5.00 |
| *Student Food Bank | $1.25 |
| Academic Supports | $33.44 |
| Athletics and Recreation | $68.87 |
| Career Services | $13.70 |
| Health and Counselling | $49.89 |
| Information Technology Fee | $101.81 |
| Peterborough Sport & Wellness Centre | $89.30 |
| Program Supply Fee | $78.00 |
| Student Achievement & Records | $11.78 |
| Student Building Fee | $48.00 |
| Student Building Fund | $42.00 |
| Student Centre Renovation Fund | $40.00 |
| Student One Card Fee | $10.00 |
| Tuition | $6,910.50 |
| Total | $8,430.56 |
The fees above are for the current academic year for international students. Please note that the fees reflect the Health Plan and Integrated Transportation (Sutherland Programs only) charges for the fall entry point. These charges are applied up front and provide service coverage for a full year September to August. The charges for the winter and spring terms are as follows:
| Health Plan | Intergrated Transportation | Coverage | |
|---|---|---|---|
| Winter | $645.82 | $255.50 | January to August |
| Spring | $263.60 | $142.35 | May to August |
Transfer Agreements
You may be able to use credits obtained at Fleming College to continue your postsecondary education in pursuit of a degree. The articulation and credit transfer agreements with our partner institutions are summarized below.
Athabasca University
Requirement
- Successful completion of program.
- Must have completed ECON 247: Microeconomics, ECON 248: Macroeconomics, and LGST 369: Commercial Law or acceptable equivalents to be eligible for admission into the program.
Transfer Credit
- 45 out of a 120 credit degree.
- Refer to the articulation statement for further details.
To apply please see the Apply Alberta website.
For more information
Requirement
- Successful completion of program.
- Must have completed ECON 247: Microeconomics, ECON 248: Macroeconomics, and LGST 369: Commercial Law or acceptable equivalents to be eligible for admission into the program.
Transfer Credit
- 45 out of a 120 credit degree.
- Refer to the articulation statement for further details.
To apply please see the Apply Alberta website.
For more information
Requirement
- Successful completion of program.
- Must have completed ECON 247: Microeconomics, ECON 248: Macroeconomics, and LGST 369: Commercial Law or acceptable equivalents to be eligible for admission into the program.
Transfer Credit
- 45 out of a 120 credit degree.
- Refer to the articulation statement for further details.
To apply please see the Apply Alberta website.
For more information
Requirement
- Successful completion of program.
- Must have completed ECON 247: Microeconomics, ECON 248: Macroeconomics, and LGST 369: Commercial Law or acceptable equivalents to be eligible for admission into the program.
Transfer Credit
- 45 out of a 120 credit degree.
- Refer to the articulation statement for further details.
To apply please see the Apply Alberta website.
For more information
Requirement
- Successful completion of program.
Transfer Credit
- 45 out of a 90 credit degree.
- Refer to the articulation statement for further details.
To apply please see the Apply Alberta website.
For more information
Requirement
- Successful completion of program.
- Must have completed ECON 247: Microeconomics, ECON 248: Macroeconomics, and LGST 369: Commercial Law or acceptable equivalents to be eligible for admission into program.
Transfer Credit
- 45 out of a 90 credit degree.
- Refer to the articulation statement for further details.
To apply please see the Apply Alberta website.
For more information
Requirement
- Successful completion of program.
- Must have completed ECON 247: Microeconomics, ECON 248: Macroeconomics, and LGST 369: Commercial Law or acceptable equivalents to be eligible for admission into the program.
Transfer Credit
- 45 out of a 120 credit degree.
- Refer to the articulation statement for further details.
To apply please see the Apply Alberta website.
For more information
Requirement
- Successful completion of program.
- Must have completed ECON 247: Microeconomics, ECON 248: Macroeconomics, and LGST 369: Commercial Law or acceptable equivalents to be eligible for admission into the program.
Transfer Credit
- 45 out of a 120 credit degree.
- Refer to the articulation statement for further details.
To apply please see the Apply Alberta website.
For more information
Requirement
- Successful completion of program.
- Must have completed ECON 247: Microeconomics, ECON 248: Macroeconomics, and LGST 369: Commercial Law or acceptable equivalents to be eligible for admission into the program.
Transfer Credit
- 45 out of a 120 credit degree.
- Refer to the articulation statement for further details.
To apply please see the Apply Alberta website.
For more information
Griffith University
Requirement
- Minimum 65% cumulative program average.
Transfer Credit
- Entry into 3rd out of a 6 semester program.
- Refer to the articulation agreement for further details.
To apply please see the KOM Consultants website.
For more information
Humber College
Requirement
- Minimum 65% cumulative program average.
- Must possess ENG4U (Grade 12 University English) or equivalent with a course grade of 65%.
- Must possess a Grade 12 University Mathematics course or equivalent with a course grade of 60%.
Transfer Credit
- 30 out of a 120 credit degree.
- Refer to ONTransfer.ca for further details.
To apply please see the Ontario Colleges website.
For more information
Institute of Technology Tralee
Requirement
- Minimum 60% cumulative program average.
- A Bachelor of Arts (Ordinary) in Hotel Management graduate with a minimum 50% cumulative average will be eligible to enter the 4th year of the Bachelor of Arts (Honours) in Hotel Management program.
Transfer Credit
- Entry into 3rd year studies of a 3-year program.
- Refer to the articulation agreement for further details.
To apply please see the KOM Consultants website.
For more information
Limerick Institute of Technology
Requirement
- Minimum 60% cumulative program average.
Transfer Credit
- Entry into 3rd year studies of a 4-year program.
- Refer to the articulation agreement for further details.
To apply please see the Limerick Institute of Technology's international website.
For more information
Niagara College
Requirement
- Minimum 70% cumulative program average.
- Successful completion of the Niagara College Bridge program.
Transfer Credit
- 48 out of a 120 credit degree.
- Refer to ONTransfer.ca for further details.
To apply please see the Ontario Colleges website.
For more information
Ontario Tech University
Requirement
- Minimum mid-70% cumulative program average.
- Successful completion of the Ontario Tech Commerce Bridge program.
Transfer Credit
- 45 out of a 120 credit degree.
- Refer to ONTransfer.ca for further details.
To apply please see the Ontario Universities' Application Centre (OUAC) website.
For more information
Requirement
- Minimum mid-70% cumulative program average.
Transfer Credit
- 18 credit diploma.
- Note: No transfer credits awarded.
To apply please see the Ontario Universities' Application Centre (OUAC) website.
For more information
Robert Gordon University
Requirement
- Minimum 3.0 cumulative program Grade Point Average (GPA).
- Suitable reference from a Fleming College program faculty member.
- Where the applicant's first language is not English, satisfactory evidence that the applicant meets the general English language requirements.
- Must be eligible to obtain the requisite visa to enter the United Kingdom.
Transfer Credit
- Entry into 3rd year studies of a 4-year program.
- Refer to the articulation agreement for further details.
To apply please see the KOM Consultants website.
For more information
Requirement
- Minimum 3.0 cumulative program Grade Point Average (GPA).
- Suitable reference from a Fleming College program faculty member.
- Where the applicant's first language is not English, satisfactory evidence that the applicant meets the general English language requirements.
- Must be eligible to obtain the requisite visa to enter the United Kingdom.
Transfer Credit
- Entry into 3rd year studies of a 4-year program.
- Refer to the articulation agreement for further details.
To apply please see the KOM Consultants website.
For more information
Requirement
- Minimum 3.0 cumulative program Grade Point Average (GPA).
- Suitable reference from a Fleming College program faculty member.
- Where the applicant's first language is not English, satisfactory evidence that the applicant meets the general English language requirements.
- Must be eligible to obtain the requisite visa to enter the United Kingdom.
Transfer Credit
- Entry into 3rd year studies of a 4-year program.
- Refer to the articulation agreement for further details.
To apply please see the KOM Consultants website.
For more information
Royal Roads University
Requirement
- Minimum B cumulative program average.
Transfer Credit
- Entry into 3rd year studies of a 4-year program.
- Refer to the articulation agreement for further details.
To apply please see the Royal Roads University's admissions website.
For more information
Requirement
- Minimum B cumulative program average.
- Must possess a recognized college or university level financial accounting course with a "C" grade (2.00/4.33).
Transfer Credit
- Entry into 3rd year studies of a 4-year program.
- Refer to the articulation agreement for further details.
To apply please see the Royal Roads University's admissions website.
For more information
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