Ontario College Diploma in Hospitality – Hotel and Restaurant Operations
Start Dates:
September 2023
January 2024
- Program Highlights
- Why Choose Fleming
- Experiential Learning
- Career Opportunities
- Experience Walt Disney's Cultural Representative Program
- What It Takes to Succeed
- Non-Academic Requirements
- Financial Aid
- Fleming College Business School Memberships
- Minimum Admission Requirements
- Mature Students
- Technology Requirements
- Tuition and Fees Detail
- Transfer Agreements
Are travel, adventure and meeting new people part of your career plan? Fleming’s two–year diploma program prepares you for a variety of exciting roles and provides you with the transferable skills that you’ll need to go far in the high-demand, world-wide hospitality industry.
Program Highlights
Our program is designed to give you the hands-on training and experiential learning you need to be successful in the industry. Here’s what you can look forward to:
- Learn by doing. You’ll engage in a 100 -hour industry field placement in the sector of your choice that will provide you with practical experience, future career opportunities and invaluable industry connections
- You will develop leadership and practical skills needed to work in, manage and operate the accommodation, food & beverage, recreation & entertainment, transportation and travel services divisions of the hospitality and tourism industry
- Receive an optimum blend of hands-on experience, theory, field trips, and computer simulation exercises that prepare you with the knowledge and skills you need to succeed
“The Hospitality Program provided me with the skills I need to work internationally. As a recent graduate I already have a job at a hotel in Switzerland working in Guest Services!”
- Cynthia Shaw, graduate
“Faculty of the Hospitality - Hotel & Restaurant Operations program provide students with the knowledge and skills needed to launch a successful career in the thriving global hospitality industry. We love seeing students enter the program with an idea of where they want to go, and then making it a reality for them.”
- Jennifer Rishor, Program Coordinator
Why Choose Fleming
Professionals and employers in the industry know that our graduates have received a thorough and comprehensive education, preparing them to work effectively as team players and as leaders. Our faculty are well-connected to industry leaders and those responsible for hiring our grads. Students are often hired for full-time roles directly from their field placement experiences.
As one of our students, you’ll have the ability to design your own learning when it comes to obtaining additional industry-specific certifications and practical workplace certifications. Employers favour applicants who have already completed this training:
- Ontario Tourism Education Corporation’s (OTEC) Service Excellence Certification
- Smart Serve Ontario Certification
- Wine Council of Ontario Certification
- Livingworks Education safeTALK Certification
- Workplace Hazardous Materials Information System Certification (WHMIS)
Note: there is an additional cost for these certifications.
Experiential Learning
During your studies, you’re given the opportunity to dive in and experience the industry for yourself. With the assistance of your program coordinator, you will arrange a 100-hour field placement. This will enhance both your employability and your educational experience as you network and meet potential employers. We recommend that you complete your placement between semester two and three.
Career Opportunities
You will be fully prepared as a hospitality business leader to step into key roles and make an impact on the guest experience as a customer-obsessed industry professional.
The career opportunities within this vibrant and global industry are unlimited. As a result of the comprehensive training we deliver, you will have many choices when it comes to career paths. This could include employment with national hotel chains or with local resorts, clubs, restaurants or banquet facilities. The airline and cruise ship industries also regularly hire our grads.
Our grads enter the workforce and advance to supervisory and management positions in a variety of functions including:
- Front Office
- Sales and Marketing
- Banquets, Catering, and Restaurants
- Meetings/Special Events
- Housekeeping
- Cruise lines
- Recreation and Entertainment
- Tourism Services
Experience Walt Disney's Cultural Representative Program
Hospitality - Hotel and Restaurant Operations graduates are eligible to apply to this program. Participants gain leadership, business, and customer service knowledge from seasoned professionals at Walt Disney World Resort.
What It Takes to Succeed
- Cross-cultural awareness
- Communication skills: verbal, written and presentation
- Ability to work in teams, assume leadership role when required
- Organization and time management skills
- Problem solving skills, analytical abilities
- Use your own personal computing device in and outside of the classroom. We recommend a laptop computer with the following minimum specifications: Windows 7 SPI or greater, 1GHz processor with SSE2 support, 2GHz RAM and at least 3GB of available disc space. Note that some required software programs are not supported on MAC OS.
Non-Academic Requirements
Your program has two non-academic mandatory requirements. This includes completing your Smart Serve Certification, as well as completing the Mixology I certification before you enrol in your field placement course (FLPL225.) You will be able to complete both of these certifications during your HOSP3 course. Failure to complete or supply the appropriate documentation for any non-academic requirement by the specified deadline will result in denial of entry into the course, FLPL225 – Restaurant Operations II in Fulford's Restaurant during the fourth semester of study.
Financial Aid
There are a number of awards and bursaries available to students in the Hospitality - Hotel and Restaurant Operations program and it’s easy to apply. Registered students with an active timetable are encouraged to apply for all bursaries that are administered by the college though our single on-line bursary application. Visit our Scholarships and Bursaries page under the Registrar tab on the college portal.
Fleming College Business School Memberships
Member of ACBSP, a leading specialized global accreditor of business education recognized by the Council for Higher Education Accreditation and uniquely focused on teaching excellence and student outcomes.
Member of AACSB International, a global non-profit association that connects educators, students, and business to create the next generation of great leaders.
Minimum Admission Requirements
Students applying to Hospitality – Hotel and Restaurant Operations must meet the following requirements:
- OSSD including Gr 12 C English and Gr 11 C Math
OSSD with majority of courses at College (C ) or Open (O) unless otherwise stated.
Grade 12 C courses will be accepted where Gr 11 C course requirements are listed.
Where College level courses are listed, U and M courses will be accepted.
Recommended (but not required for admission)
- Gr 12 C Math
Mature Students
If you are 19 years of age or older before classes start, and you do not possess an OSSD, you can write the Skillsmarker to assess your eligibility for admission. Additional testing or academic upgrading may be necessary to meet specific course requirements for this program.
Technology Requirements
PC / Windows
- Operating System:Windows 10
- Processor:Core i5 - 1.6Ghz minimum
- Memory:8GB minimum
- Hard Disk:160GB minimum
Internet Connection: 2.5 Mbps Download and 3.0 Mbps Upload (minimum)
Students are required to have their own computer, internet access, webcam and microphone.
Some required software applications are not available for MAC OS or Chromebook.
Tuition and Fees Detail
Tuition and ancillary fees are subject to change without notice. The fees presented below reflect Fall start programs only for the current academic year. For details about the fee differences for other program start dates please refer to the Tuition and Fees Details Chart below.
View complete tuition and fees details
Domestic Students
| Semester 1 | Amount |
|---|---|
| Academic Supports | $24.91 |
| Alumni Fee | $18.24 |
| Athletics and Recreation | $56.30 |
| Career Services | $14.25 |
| Health Plan | $290.00 |
| Health and Counselling | $51.91 |
| Information Technology Fee | $105.93 |
| Integrated Transportation Fee | $365.00 |
| Peterborough Sport & Wellness Centre | $92.91 |
| Student Achievement & Records | $12.26 |
| Student Activity Fee | $95.00 |
| Student One Card Fee | $10.00 |
| Tuition | $1,290.38 |
| Total | $2,427.09 |
| Semester 3 | Amount |
|---|---|
| Academic Supports | $24.91 |
| Alumni Fee | $18.24 |
| Athletics and Recreation | $56.30 |
| Career Services | $14.25 |
| Health Plan | $290.00 |
| Health and Counselling | $51.91 |
| Information Technology Fee | $105.93 |
| Integrated Transportation Fee | $365.00 |
| Peterborough Sport & Wellness Centre | $92.91 |
| Program Supply Fee | $103.00 |
| Student Achievement & Records | $12.26 |
| Student Activity Fee | $95.00 |
| Student One Card Fee | $10.00 |
| Tuition | $1,290.38 |
| Total | $2,530.09 |
International Students
| Semester 1 | Amount |
|---|---|
| Academic Supports | $24.91 |
| Alumni Fee | $18.24 |
| Athletics and Recreation | $56.30 |
| Career Services | $14.25 |
| Health and Counselling | $51.91 |
| Information Technology Fee | $105.93 |
| Integrated Transportation Fee | $365.00 |
| International Health Plan | $880.74 |
| Peterborough Sport & Wellness Centre | $92.91 |
| Student Achievement & Records | $12.26 |
| Student Activity Fee | $95.00 |
| Student One Card Fee | $10.00 |
| Tuition | $7,048.71 |
| Total | $8,776.16 |
| Semester 3 | Amount |
|---|---|
| Academic Supports | $24.91 |
| Alumni Fee | $18.24 |
| Athletics and Recreation | $56.30 |
| Career Services | $14.25 |
| Health and Counselling | $51.91 |
| Information Technology Fee | $105.93 |
| Integrated Transportation Fee | $365.00 |
| International Health Plan | $880.74 |
| Peterborough Sport & Wellness Centre | $92.91 |
| Program Supply Fee | $103.00 |
| Student Achievement & Records | $12.26 |
| Student Activity Fee | $95.00 |
| Student One Card Fee | $10.00 |
| Tuition | $7,048.71 |
| Total | $8,879.16 |
The fees above are for the current academic year for international students. Please note that the fees reflect the Health Plan and Integrated Transportation (Sutherland Programs only) charges for the fall entry point. These charges are applied up front and provide service coverage for a full year September to August. The charges for the winter and spring terms are as follows:
| Health Plan | Intergrated Transportation | Coverage | |
|---|---|---|---|
| Fall | $880.74 | $365.00 | September to December |
| Winter | $807.79 | $255.50 | January to August |
| Spring | $367.47 | $142.35 | May to August |
Transfer Agreements
You may be able to use credits obtained at Fleming College to continue your postsecondary education in pursuit of a degree. The articulation and credit transfer agreements with our partner institutions are summarized below.
Athabasca University
Requirement
- Completion of the program.
- Complete ECON 247: Microeconomics or ECON 248: Macroeconomics, and LGST 369: Commercial Law and MGSC 301: Statistics for Business and Economics I or acceptable equivalents.
Transfer Credit
- 45 out of a 120 credit degree.
- Refer to the articulation statement for further details.
To apply please see the Apply Alberta website.
For more information
Requirement
- Completion of the program.
- Complete ECON 247: Microeconomics or ECON 248: Macroeconomics, and LGST 369: Commercial Law and MGSC 301: Statistics for Business and Economics I or acceptable equivalents.
Transfer Credit
- 45 out of a 120 credit degree.
- Refer to the articulation statement for further details.
To apply please see the Apply Alberta website.
For more information
Requirement
- Completion of the program.
- Complete ECON 247: Microeconomics or ECON 248: Macroeconomics, and LGST 369: Commercial Law and MGSC 301: Statistics for Business and Economics I or acceptable equivalents.
Transfer Credit
- 45 out of a 120 credit degree.
- Refer to the articulation statement for further details.
To apply please see the Apply Alberta website.
For more information
Requirement
- Completion of the program.
- Complete ECON 247: Microeconomics or ECON 248: Macroeconomics, and LGST 369: Commercial Law and MGSC 301: Statistics for Business and Economics I or acceptable equivalents.
Transfer Credit
- 45 out of a 120 credit degree.
- Refer to the articulation statement for further details.
To apply please see the Apply Alberta website.
For more information
Requirement
- Completion of the program.
- Complete ECON 247: Microeconomics or ECON 248: Macroeconomics, and LGST 369: Commercial Law and MGSC 301: Statistics for Business and Economics I or acceptable equivalents.
Transfer Credit
- 45 out of a 120 credit degree.
- Refer to the articulation statement for further details.
To apply please see the Apply Alberta website.
For more information
Requirement
- Completion of the program.
- Complete ECON 247: Microeconomics or ECON 248: Macroeconomics, and LGST 369: Commercial Law and MGSC 301: Statistics for Business and Economics I or acceptable equivalents.
Transfer Credit
- 45 out of a 120 credit degree.
- Refer to the articulation statement for further details.
To apply please see the Apply Alberta website.
For more information
Requirement
- Completion of the program.
- Complete ECON 247: Microeconomics or ECON 248: Macroeconomics, and LGST 369: Commercial Law and MGSC 301: Statistics for Business and Economics I or acceptable equivalents.
Transfer Credit
- 45 out of a 120 credit degree.
- Refer to the articulation statement for further details.
To apply please see the Apply Alberta website.
For more information
Requirement
- Completion of the program.
Transfer Credit
- 45 out of a 90 credit degree.
- Refer to the articulation statement for further details.
To apply please see the Apply Alberta website.
For more information
Requirement
- Completion of the program.
- Complete ECON 247: Microeconomics or ECON 248: Macroeconomics, and LGST 369: Commercial Law and MGSC 301: Statistics for Business and Economics I or acceptable equivalents.
Transfer Credit
- 45 out of a 90 credit degree.
- Refer to the articulation statement for further details.
To apply please see the Apply Alberta website.
For more information
Capilano University
Requirement
- Minimum 2.0 cumulative program Grade Point Average (GPA).
Transfer Credit
- 60 out of a 120 credit degree.
To apply please see the EducationPlannerBC website.
For more information
Griffith University
Requirement
- Minimum 65% cumulative program average.
- The program is offered face-to-face (Nathan campus or Gold Coast campus) or online.
Transfer Credit
- 120 credit points out of a 240 credit point degree
- Refer to the articulation agreement for further details.
To apply please see the Griffith University's admissions website.
For more information
Munster Technological University-Kerry
Requirement
- Minimum 60% cumulative program average.
- A Bachelor of Arts (Ordinary) in Hotel Management graduate with a minimum 50% cumulative average is eligible to enter the 4th year of the Bachelor of Arts (Honours) in Hotel Management program.
Transfer Credit
- Entry into 3rd-year studies of a 3-year program.
- Refer to the articulation agreement for further details.
To apply please see the KOM Consultants website.
For more information
Niagara College
Requirement
- Minimum 70% cumulative program average.
- Completion of the Niagara College Bridge.
Transfer Credit
- 48 out of a 120 credit degree.
- Refer to ONTransfer.ca for further details.
To apply please see the Ontario Colleges website.
For more information
Ontario Tech University
Requirement
- Minimum mid-70% cumulative program average.
Transfer Credit
- 60 out of a 120 credit degree.
- Refer to ONTransfer.ca for further details.
To apply please see the Ontario Universities' Application Centre (OUAC) website.
For more information
Requirement
- Minimum mid-70% cumulative program average.
- Completion of the Ontario Tech Commerce Bridge.
Transfer Credit
- 45 out of a 120 credit degree.
- Refer to ONTransfer.ca for further details.
To apply please see the Ontario Universities' Application Centre (OUAC) website.
For more information
Robert Gordon University
Requirement
- Minimum 3.0 cumulative program Grade Point Average (GPA).
- Suitable reference from a Fleming College program faculty member.
- If the applicant's first language is not English, the applicant must provide satisfactory evidence that the English language requirement is satisfied.
- Eligible to obtain the requisite visa to enter the United Kingdom.
Transfer Credit
- Entry into 3rd-year studies of a 4-year program.
- Refer to the articulation agreement for further details.
To apply please see the KOM Consultants website.
For more information
Requirement
- Minimum 3.0 cumulative program Grade Point Average (GPA).
- Suitable reference from a Fleming College program faculty member.
- If the applicant's first language is not English, the applicant must provide satisfactory evidence that the English language requirement is satisfied.
- Eligible to obtain the requisite visa to enter the United Kingdom.
Transfer Credit
- Entry into 3rd-year studies of a 4-year program.
- Refer to the articulation agreement for further details.
To apply please see the KOM Consultants website.
For more information
Requirement
- Minimum 3.0 cumulative program Grade Point Average (GPA).
- Suitable reference from a Fleming College program faculty member.
- If the applicant's first language is not English, the applicant must provide satisfactory evidence that the English language requirement is satisfied.
- Eligible to obtain the requisite visa to enter the United Kingdom.
Transfer Credit
- Entry into 3rd-year studies of a 4-year program.
- Refer to the articulation agreement for further details.
To apply please see the KOM Consultants website.
For more information
Royal Roads University
Requirement
- Minimum B cumulative program average.
Transfer Credit
- Entry into 3rd-year studies of a 4-year program.
- Refer to the articulation agreement for further details.
To apply please see the Royal Roads University's admissions website.
For more information
Requirement
- Minimum B cumulative program average.
- Possess a recognized college or university level financial accounting course with a "C" grade (2.00/4.33).
Transfer Credit
- Entry into 3rd-year studies of a 4-year program.
- Refer to the articulation agreement for further details.
To apply please see the Royal Roads University's admissions website.
For more information
Seneca College
Requirement
- Minimum 70% cumulative program average.
Transfer Credit
- Entry into 4th semester standing in an 8-semester program.
To apply please see the Ontario Colleges website.
For more information
Technological University of the Shannon: Midlands Midwest
Requirement
- Minimum 60% cumulative program average.
Transfer Credit
- Entry into 3rd-year studies of a 4-year program.
- Refer to the articulation agreement for further details.
To apply please see the Technological University of the Shannon: Midwest's international website.
For more information
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