Fairhaven Long-Term Care feels like second family for Human Resources Coordinator Emily Campbell

Fairhaven Long-Term Care is a special place to work. For Human Resources Coordinator Emily Campbell, it feels like a second family.

“Our home has a great atmosphere. Everyone works together as a team,” said Emily. “I love being part of a team that positively impacts other lives. Whether I am an employee’s shoulder to lean on when they are having a difficult day, or simply taking time to listen and hear employees or residents, I love making residents and staff smile.”

As the Human Resources Coordinator at Fairhaven Long-Term Care, Emily is responsible for recruitment, onboarding and general orientation. She also does Human Resources data entry, serves as education coordinator for the e-learning database, and analyzes and records for the attendance support program.

And amidst the COVID-19 pandemic, Emily is also responsible for implementing Human Resources changes to maintain the health and safety of staff and residents.

“There has been lots of change to my job and work routine,” said Emily, who ramped up recruitment to ensure Fairhaven is fully staffed and hired pandemic cleaners for above-and-beyond cleaning of the building.

Job interviews are now conducted online via Zoom instead of in-person, general orientation is compressed into a half-day to help limit the amount of people in the room; and face-to-face interactions amongst employees is very limited, as employees are required to stay in their home unit for their entire shift.

Although there are challenges working amidst the pandemic, Emily loves working at Fairhaven Long-Term Care.

She began working at Fairhaven in May 2018 on a temporary contract immediately after completing Fleming College’s Business Administration – Human Resources Management program. This was followed by a contract in Human Resources at Peterborough Victoria Northumberland and Clarington Catholic District School Board. In April 2019, Emily returned to Fairhaven for a permanent full-time role as Human Resources Coordinator.

“My most memorable experience at Fairhaven was our 2019 Fall Carnival,” said Emily on her best work experience. “Every year, Fairhaven has a Fall Carnival for residents, staff, and their families. The Fall Carnival event includes horse wagon rides, petting zoo, bouncy castle, and barbecue.”

Emily is happy she chose to pursue a career in Human Resources and highly recommends Fleming College. “My overall experience as a student at Fleming was amazing, one of the best life experiences I have had! I gained many friendships and mentors along the way, which I am very grateful for.”

Emily also developed many skills at Fleming College, including self-confidence, presentation skills, and effective organizing and planning.

“Whether it was in-class courses, simulations or placements, Fleming College gave me the knowledge and skills needed in order to succeed in real life, on-the-job situations.”

For those currently studying at Fleming College, Emily’s advice is: “don’t be scared to make mistakes– that’s how we learn. Make sure you ask questions. Get involved in the community and keep smiling!”