Fleming College

Business Process Modeling & Improvement

Course Code: BUSN227

Explore the role of the Business Analyst as you examine process mapping and the modeling of business process improvements. Taking a business process management perspective, you will examine process analysis with techniques to map the current state, perform gap analysis, and define the future state with process improvement. Experience the use of the Unified Modeling Language (UML) for process modelling and to elicit requirements for technology-enabled process improvements. Modeling activities are performed, including application of selected Six Sigma quality principles and techniques while drawing on the Business Analysis Body of Knowledge (BABOK). Pre-requisite: Business Analysis Introduction