Using curriculum which is consistent with the Business Analysis Body of Knowledge (BABOK®) from the IIBA®, participants acquire an understanding of the functions, impact and benefits of this important role. Critical insight is gained for how the business analyst supports projects at all stages: from putting together a business case, defining scope and requirements, managing change, communicating with stakeholders and ensuring the requirements have been met in the testing stage.
The courses of this certificate have been endorsed by IIBA for Continuing Development Units (CDUs) and Professional Development (PD) hours and participants should have a background in the business environment.
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Examine the fundamental processes, roles and responsibilities of the business analyst. The course curriculum is consistent with version 3 of the Business Analysis Body of Knowledge (BABOK) from the IIBA International Institute of Business Analysis. Explore methodologies, tools, and techniques used to equip the business analyst to better perform as a communication link between all business stakeholders and to help them deliver on their key role in project and organizational success. Study the effective use of life cycle management techniques. Gain insights into the interaction between the business analyst and his or her surrounding environment and presents methodologies to identify, analyze and resolve business problems.
Explore business facilitation and communication within the context of the role of the Business Analyst. Learn about communication and the critical role it plays in achieving successful business analysis outcomes. Study principles, techniques, and tools you can use to facilitate stakeholders to exchange ideas, solve problems, prioritize issues, reach agreement, make decisions, and resolve conflict when it arises. Learn principles and techniques to successfully delivering oral presentations and negotiate agreements with stakeholders. This course leverages experiential learning as students participate in numerous presentation and facilitation events. Pre-requisite: Business Analysis Introduction
Explore the role of the Business Analyst as you examine process mapping and the modeling of business process improvements. Taking a business process management perspective, you will examine process analysis with techniques to map the current state, perform gap analysis, and define the future state with process improvement. Experience the use of the Unified Modeling Language (UML) for process modelling and to elicit requirements for technology-enabled process improvements. Modeling activities are performed, including application of selected Six Sigma quality principles and techniques while drawing on the Business Analysis Body of Knowledge (BABOK). Pre-requisite: Business Analysis Introduction
Examine an industry-standard approach to Business Analysis engagements and requirements to create a milestone documentation for an end-to-end Software Development Lifecycle (SDLC) project, including the mechanics of document completion and acquiring the soft skills and elicitation techniques required to work with project stakeholders. Learn how to approach, plan, execute, and close a business analysis engagement. Topics include stakeholder analysis, requirements traceability, writing requirements, elicitation, verification, validation, approval, and change management. Pre-requisites: Business Analysis Introduction, Project Management. Recommended: Digital Communication, Business Process Modeling & Improvement
Learn the fundamental principles of project management including: project initiating, project definition, creating the Work Breakdown Structure, estimating effort, budgeting, scheduling using Gantt charts and network diagrams, risk management, controlling resources, quality assurance, auditing and closing.
Examine multiple aspects of Agile Methodologies with a focus on practices that have evolved since the creation of the Agile values and principles, published in 2001 as the Manifesto for Agile Software Development. They explore the current application of Agile methodologies and practices and learn which Agile practices to apply in specific situations. Through a variety of learning tools such as hands-on exercises, group collaboration and case studies, students examine how organizations have applied Agile methodologies in different settings.
Assess the organizational goals and the value provided to a range of stakeholders by data analytics and big data systems and processes. Explore the concepts, operating principles, techniques, and technology of the field. Study how data analytics systems and skills, including planning, can inform business decision makers and meet their needs, and how predictive analytics, statistical analysis and modelling, visualization, business intelligence and decision support can play an important role in modern business success. You will use data management techniques such as data cleansing and ETL (Extract, Transform, Load) systems.
This course takes students through the process of creating an industry-standard business case based on a real-life business scenario. You will communicate the business case in two simulated formats (written and oral) to decision makers and other stakeholders. You'll identify the underlying need and set goals and quantifiable objectives and perform a cost-benefit analysis to calculate key financial metrics, including return on investment (ROI) and payback period. You will apply tasks and techniques from the Strategy Analysis Knowledge Area of the BABOK (IIBA Business Analysis Body of Knowledge), including the assessment of capability gaps (gap analysis), the formulation of a problem statement, the definition of the solution scope using a scope model (context diagram), and the creation of a weighted scoring table to support the decision process (decision analysis). Pre-requisite: Business Analysis Introduction
This course introduces students to concepts and processes of software testing that are used to verify that developed solutions match documented specifications. Through practical applications, you will perform static testing to identify defects and utilize different dynamic test design techniques to write test cases. Lean to apply the fundamental methods, techniques, and processes of software testing to write a test plan and incident/defect reports for industry-specific business scenarios. Explore a variety of test approaches and test tools that are suitable for different testing scopes. You may find this course helpful if you are preparing for the (ISTQB) International Standard Testing Certified Qualification Board, Certified Tester Foundation Level exam.