Office Administration Certificate (Online)
Office Administration has evolved into a multi-tasking job that can include a variety of manual and electronic tasks, spreadsheet and basic financial management, as well as customer service and interpersonal relations. This program will build your skills in today's most commonly-used office computer applications and in the project management skills required by today's employers.
Is This You?
If you are not confident in using business software, such as the Microsoft Suite of programs, but enjoy multitasking and developing interpersonal relationships, this certificate will give you the skills you need to become a valued administrative member of an office team. If you already possess some knowledge of business software, this certificate allows you to upgrade your skills to a more advanced level.
- Front line / reception staff
- Office Assistant
- Office Administration
- Information Management
- Professional development
Recommended skills and pre-requisites
Basic Windows computer and Internet skills (managing files and folders, keyboarding, email and Internet searches).
Certificates must be completed within five years. Once you have completed all certificate requirements, please contact us again for your official certification.
Courses in Office Administration Certificate (Online)
Electives (3 Required)
- Accounting Basics 1 (ACCT038)
- Creative and Critical Thinking - Leadership Development (BUSN153)
- Microsoft Access 2010/2013 Core (COMP216)
- Microsoft Excel 2013/2016 Expert (COMP164)
- Project Management & Scheduling Software (Microsoft Project) (COMP289)
- Desktop Publishing for Business (COMP158)
- Computerized Accounting/Sage 50 (ACCT047)
Microsoft Word 2010/2013 Specialist (COMP220)
Learn to create, edit, format and print documents. Use paragraph, page and character formatting commands. Create multiple page documents with tables and desktop publishing using MS-Word. Course material covers 2010 and 2013. If you have Word 2016, please register for COMP563. Microsoft Word Expert (advanced) COMP 196 also available. This course is designed for the Windows operating system. Not suitable for MAC users.
Microsoft Excel 2013/2016 Core (COMP221)
Learn to produce powerful, professional spreadsheets and graphics. Create, edit, format and print spreadsheets. Learn how to use sorting, charts, formulas and functions to facilitate your marketing, budgeting and projecting needs. Course material covers Excel 2013 and 2016. Microsoft Excel Expert (advanced) COMP 164 also available. This course is designed for the Windows operating system. Not suitable for MAC users.
Office Technology and Procedures (BUSN055)
Become proficient in a broad range of office tasks, including Internet research and reporting, e-mail messages, time and stress management, telecommunications, office reception and customer service, meetings and travel arrangements, office mail procedures and records management.
Organizational Business Communications (COMM059)
Obtain an overview of important communication concepts and skills required in business. Learn to write clear reports and documentation, make effective presentations, and foster interpersonal skills.
Introduction to Project Management (MGMT021)
Learn the fundamental principles of project management including: project initiating, project definition, creating the Work Breakdown Structure, estimating effort, budgeting, scheduling using Gantt charts and network diagrams, risk management, controlling resources, quality assurance, auditing and closing.
Building and Maintaining Customer Relationships (BUSN031)
Develop your understanding of customer service, both internal and external, and the skills associated with understanding the needs of customers, meeting those needs and fostering an environment that encourages customers to return.
Electives (3 Required)
Accounting Basics 1 (ACCT038)
Focus on recording business transactions, preparing financial statements, end-of-period adjustments, accounting for merchandising firms, accounts receivable, cash management and an introduction to financial ratios. Software requirements: Microsoft Word and Excel
Creative and Critical Thinking - Leadership Development (BUSN153)
These skills are valued in every company and organization. Practise creative thinking and reasoning techniques and apply these skills to help analyze and respond appropriately to a wide variety of personal and work situations, including strategic planning, decision-making and problem solving.
Microsoft Access 2010/2013 Core (COMP216)
Gain the basics skills for this database tool using pull-down menus, toolbars and dialog boxes to manipulate, link, chart, query and report data to organize your information. Access creates a system of relational database management in a user-friendly environment. Microsoft Access Expert (advanced) COMP 188 is also available. Software: Microsoft Access 2010 or 2013. If you have Access 2016, please register for COMP572. Pre-requisite: You must be comfortable with using the Windows operating system. Not suitable for MAC users.
Microsoft Excel 2013/2016 Expert (COMP164)
Building on the introductory course, you will focus on some of the more sophisticated functions of Excel, including importing databases, queries, pivot table functions, macros and forms plus shortcuts. Prerequisite: Excel - Core/Specialist or equivalent experience. Software: Microsoft Excel 2013 or 2016 for Windows. Not suitable for MAC users. This course is designed for the Windows operating system.
Project Management & Scheduling Software (Microsoft Project) (COMP289)
Gain detailed insight into the functions of project planning and scheduling, resource allocation and costing, progress monitoring and reporting. Move from a basic to an advanced level of familiarity with the functions of Microsoft Project 2016, a typical project management software. Prior experience with project management is recommended.
Desktop Publishing for Business (COMP158)
Using Microsoft Word, you will learn to combine basic design principles and techniques to produce a variety of printed matter, such as stationery, business cards, posters, newsletters, resumes, and more. This is a practical, hands-on course that will place emphasis on producing real-life, professional materials using specific desktop publishing terminology and document-handling techniques. Software required: Microsoft Word 2007 or 2010.
Computerized Accounting/Sage 50 (ACCT047)
Learn to use a multi-module accounting software program designed for small to medium-size businesses. You will apply your existing knowledge accounting principles to create and maintain accounting records, including period end procedures and the creation of financial statements for sole proprietorships in a computerize accounting system. Recommended: An introductory accounting course or bookkeeping/accounting experience. Software: Sage 50 (Formerly Simply Accounting) . Course textbook includes a trial version of Sage 50 software.