Records and Information management is affected by changes in regulations, technology, organizational needs and community needs. A good records and information manager needs to be armed with the latest skills and knowledge in best practices, regulated processes and cost efficiencies to support their organization and its stakeholders.
Records and Information Managers are analytical and technically oriented. They have good oral and written communication skills and strong interpersonal skills. In this position you will interact with internal and external contacts while managing records-related projects and keeping up-to-date with regulations and information technology.
Program requirements: basic Windows computer and Internet skills (managing files and folders, keyboarding, email and Internet searches). Grade 12 English or equivalent.
Details and registration below
Familiarize yourself with your computer's hardware and software. Topics include file management, security risks, utility programs, various web browsers and cloud services, and the basics of using Microsoft Word, PowerPoint and Excel. Software required: Windows, Microsoft Office 2016, 2019 or 365. MAC users will not be supported in this course. Version 2013 no longer supported.
Gain a solid understanding of the records lifecycle, including records management concepts and techniques. We delve into records inventorying, retention and destruction scheduling, inactive and vital records management and the application of records management practices to electronic record.
An introduction to skills and techniques needed to effectively manage and control active records in various formats. You will examine file plan development, typical filing systems, storage systems and equipment, and file management procedures. Pre-requisite: Records & Information Management Fundamentals.
Develop a working understanding of archival theory and practice to manage archival records effectively. Explore the nature of archival documents, the relationship between archives and records management, acquisition and appraisal, arrangement and description, reference services, preventative conservation and facility planning and security.
Explore how electronic documents, imaging and micrographic technology can be applied to records management, short and long term storage and retrieval for active and inactive documents. Topics include metadata, life expectancy of electronic storage media, secure storage media, migration and image file formats.
Enhance your communication skills through hands-on application. You will choose examples related to your own career or from sample assignments. Define a problem, collect research using print sources, the Internet, interviews and questionnaires, and present your findings in reports.
Become proficient in a broad range of office tasks, including Internet research and reporting, e-mail messages, time and stress management, telecommunications, office reception and customer service, meetings and travel arrangements, office mail procedures and records management.
This course will introduce students to the concepts of information systems from both a technology and strategic decision making perspective. Current technologies will be explored including the basics of hardware, software, architecture, networking, and mobile interfaces. The use of information in business today is critical to operate, plan, analyze and control activities. Therefore it is important for the student to understand the strategic use of information systems and the course will provide a comprehensive view of current uses.
Learn to use Microsoft Excel to create and format spreadsheets in order to analyze data and make more informed business decisions. You will discover how to create, edit, format and print workbooks; use mathematical formulas and functions; create and format charts and shapes; insert images; cut, copy and paste data. Software: Excel 2016, 2019 or 365. Not suitable for MAC users.
Learn to use this database tool to manipulate, link, chart, query and report your data to customize information. Create databases, view, format, manage and modify data tables and fields. You will learn to create forms, queries, reports and explore data relationships using its pull-down menus, toolbars and dialog boxes. Microsoft certified courseware publication is used to present the software features in a well-illustrated graphic format. Software: Microsoft Access v. 2019/365.
Some courses require additional textbooks and/or materials. Please visit your campus store in-person or online:
Continuing Education & Corporate Training Office
705-749-5530 ext. 1502
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