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Customer Relationship Management and Selling

Enrol in Customer Relationship Management and Selling

Course Code: BUSN204

Gain the essential skills required to be a sales professional in a Business-to-Business (B2B) environment. Explore computer and communication technologies as they apply to business-to-business selling and the use of customer relationship management (CRM) and web selling. You will create a detailed step-by-step sale simulation of a product or service using a consultative approach and creating a win-win environment for both the prospect and the seller delivered via YouTube.

Some courses require additional textbooks and/or materials. Please visit your campus bookstore in-person or online: Peterborough Bookstore or Lindsay Bookstore.

Take this course through Ontario Learn

Section: 01OL

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