Creating a Corporate Service Culture
Course Code: BUSN075
This course reviews the basics of corporate culture and how corporate culture impacts on customer service. Areas of study will include service environment, organizational openness, and influencing others to adopt a service culture. Participants will create a customer service culture action plan, based on identifying gaps between current and desired practices, as a project in this course. (AL-COM0001)
Delivery
- Ontario Learn
Offered at:
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Course Materials
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Creating a Corporate Service Culture is included in a Certificate
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