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Dealing with Difficult People

Course Code: SOCI078

Understanding people and being able to work with them, no matter what type of people they are, is one of the major keys to management and life success. Learn to identify and cope with some of the most difficult behaviour you may encounter. Learn to recognize personality styles, establish rapport, and use body language, including matching and mirroring techniques.

Delivery
  • Ontario Learn
Offered at:

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30 hours

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Location:

Ontario Learn

$282.10

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Course Materials

Some courses require additional textbooks and/or materials. Please visit your campus store in-person or online:

Continuing Education & Corporate Training Office

(705) 749-5530 ext. 1502
1-888-269-6929

coned@flemingcollege.ca

Earn a Certificate

Dealing with Difficult People is included in a Certificate

Client/Customer Relations

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