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Accessible Services for Colleges, Customer Service Standards


Practice Scenarios

Scenario 1: Before the Semester Begins

In order to complete a course successfully, all students must have access to the required course material.

When it comes to readings, videos, maps, or audio recordings, students with disabilities may have greater difficulty accessing the information.

How can I help ensure accessibility to course material for students with disabilities?

Click to view suggestions.

Faculty member in office.

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