COVID-19: International Students

Last Updated: July 8, 2020

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COVID-19 Frequently Asked Questions

International Admissions and Fees

Has there been an increase in tuition fees?

Like many colleges, Fleming College increases tuition fees annually. Most programs saw a 2% increase, and a few higher-demand programs had a tuition increase of 3%. Depending on the program, the increase in tuition ranged from approximately $150 to $170.

Will there be a decrease in tuition if the programs are offered online?

Fleming College is focused on providing the same level of teaching and support to students online as provided face-to-face, including access to faculty and learning. We are working to ensure that all students will achieve the same learning outcomes for each program, regardless of how the program is delivered. With this in mind, we will not be reducing tuition fees.

Will the Ancillary fees be eliminated or reduced if the fall semester will be online?

Some of the ancillary fees have been reduced and some, such as the Transportation and Wellness Centre fees, have been cancelled.

Ancillary fees are determined by the respective Student Associations and are assessed and agreed upon by the respective student governments at both the Sutherland and Frost campuses. The student government boards reviewed the Spring 2020 and Fall 2020 ancillary fees and determined which fees would be reduced or eliminated based on services available to students. Fees that remain in place reflect services and programs that are still available and accessible (virtual or otherwise) or that ensure the continued operation of the student association and the delivery of essential services, such as the Student Health Plan, advocacy, recreation and well-being initiatives.

Staff teams of the Student Associations are working remotely to provide continued service and program development.

What about Spring 2020 Ancillary fees?

Fee notes were adjusted with reduced ancillary fees shortly before the start of the Spring semester. As a result, some students were charged the full amount for the fees that were either reduced or cancelled. These students will be receiving a refund for the difference. The refunds are currently being processed.

How do I find out about my fees, timetable and payment deadlines?

You can find all this information in the student portal.

What is your refund policy for full-time programs?

Students in the first semester of their program are entitled to a full refund of their tuition and fees up to day 10 after the start of the fall semester, less the non-refundable deposit.

Is there financial assistance for international students?

The new East Asia Entrance Scholarship of $1,250 CAD has been developed exclusively for East Asian (China, Philippines, Vietnam, Korea, Japan, Taiwan, etc.) students to be effective as of Sept. 2020. The criteria for qualifying for this scholarship are:

  1. Acceptance into a Fleming a post-secondary or post grad program;
  2. IELTS overall score of 6.5 (no individual ban below 6.0);
  3. 80% graduation GPA from their high school or college-university; and
  4. Submission of a Letter of Interest regarding why they want to study at Fleming in their chosen field of study.

Fleming College also offers a merit-based scholarship for returning international students. This scholarship is based on a student’s Semester 1 GPA. This scholarship’s value is between $500-$2,000 depending upon a student’s GPA (3.8-4.0) and length of study (two or three year programs).

A new South Asia entrance scholarship will also be introduced soon.

Many IELTS test centres are closed around the world. Are there any new options available to meet English requirements?

Yes. In response to IELTS testing centre closures, Fleming College will now accept results from the Duolingo English test. Students need to achieve 105+ for diploma programs, and 115+ for post graduate programs (not applicable to Pharmacy Technician applicants). These updates along with any further changes to our English language proficiency requirements will be updated soon on our Language Requirements Webpage.

I am facing financial hardship due to COVID-19; what can I do?

If you lost your job due to COVID-19, and if you have a valid Social Insurance Number and reside in Canada, you may be eligible for the Canada Emergency Response Benefit. For more information, click here.

Immigration and Study/Work Permits

Where can I find the latest COVID-19 updates from Immigration, Refugees and Citizenship Canada (IRCC)?

IRCC updates for visitors, foreign workers, and students can be found here.

My study permit is delayed. Can I still start my program if I plan to obtain it while I study online?

You must be approved for a study permit before starting your program, even if your program starts online. Students will be admitted to their program of study up to five (5) days after the start of the term. Starting a program between day six and day 10 of the academic year is up to the discretion of the Program Chair.

Once you have been approved for a study permit, Immigration, Refugees and Citizenship Canada (IRCC) will send you a “Port of Entry (POE) Letter of Introduction (LOI)”, sometimes also called Correspondence Letter, Introduction or Introductory Letter. This is NOT your study permit. Upon arriving at the Port of Entry in Canada, you will be required to show your POE Letter to obtain your study permit.

If you have not been approved for a study permit by the time your program starts, you have options: you or your agent can request a deferral to the next program start date. You can also request a refund or a withdrawal, subject to the College’s refund and withdrawal policies and deadlines. Deferrals and refunds can be requested via the OCAS International portal. Withdrawal request forms must be received in writing by the International Admissions Office.

We will work with you to ensure that you have the necessary documentation to travel to Canada.

Where can I get my Completion Letter for my Post Graduate Work Permit Application?

The program Completion letter is on page 2 of the Confirmation of Enrolment.

Here’s how to download your completion letter:

  1. Log on to myCampus
  2. Click ‘Student Centre’ on the left side menu
  3. Click ‘Confirmation of Enrolment’ on the ride side menu
  4. Enter the current term or your final semester
  5. Click “View BIP Report”
  6. Your completion letter is page 2 of this report
Can I apply for my Post Graduate Work Permit with an unofficial transcript from Fleming College?

Yes, IRCC has confirmed that a copy of your transcript is acceptable.

According to IRCC, before you can apply for a PGWP, you need: an official letter from your school that confirms you’ve completed your study program (for Fleming College students, this is your completion letter), an official transcript or a copy of your transcript from your school’s website. For your completion letter and unofficial transcript, log into myCampus and visit your Student Centre.

Will the move to online learning impact my post-graduate work permit (PGWP) eligibility?

Immigration, Refugees and Citizenship Canada (IRCC) has announced that, for international students in Canada, “courses of study being delivered online on an exceptional basis due to COVID-19 will not affect Post-Graduation Work Permit Program eligibility for a post-graduation work permit.” This includes students who have a valid Study Permit or students who have been approved for a Study Permit.

Monitor this page for further information from Immigration, Refugees and Citizenship Canada (IRCC) regarding temporary residents.

How do I extend my Study Permit in order to finish my program or my placement?

You will need to extend your Study Permit online. International Student Services can help you with this process. For more information about our Study Permit Extension Workshops and 1:1 immigration advising appointments, contact us at

If I travel to Canada to study, will I need to self-isolate before coming to campus?

According to the current government of Canada policy, you must have a plan to quarantine for 14 days when you arrive in Canada. You should be well-prepared to provide your detailed isolation plan to border officials at the point of entry. This quarantine is mandatory even if you do not have any symptoms of COVID-19.

Fleming College is available to assist you with your quarantine arrangements. Contact if you are planning to travel to Canada. We will work with you to ensure that you have a plan in place that meets public health guidelines. Be sure to check the Public Health Agency of Canada for updates on travel restrictions, exemptions, and advice.

Where can I find the most recent information about travel restrictions for international students?

Monitor the government of Canada website for the latest information about travel restrictions.

Where can I find information about COVID-19 in my first language?

Visit the Ontario Ministry of Health COVID-19 information page.

Student Services

If I travel to Fleming College, will someone help me find housing?

Our on-and off-campus housing service can assist with finding accommodation for you. You can find out more here.

I would like to find a part-time job while studying. What do I do?

Our Career Services can help you with your resume, interview skills and job listings. Find out more details here.

How can I contact Morcare if I have questions about my health insurance?

Morcare is available to assist you if you have any questions about your coverage or claim submissions. You can reach the Morcare team by calling 1-888-985-1552 or by visiting their website.

Testing and treatment of COVID-19 is fully covered by Morcare.

Please note that you will not be covered by Morcare health insurance if you are in your home country.

Will studying online affect my Post-Graduate Work Permit (PGWP) eligibility?

According to Immigration, Refugees, and Citizenship Canada (IRCC), international students’ eligibility for a PGWP will not be affected by the move to online learning due to COVID-19. This includes students who have a valid Study Permit or students who have been approved for a Study Permit.

International students who are studying from their home countries during the Spring or Fall semesters because they can’t travel to Canada due to COVID-19 can complete up to 50% of their program while outside of Canada. See IRCC for more information.

Will I have access to health insurance if my program is suspended?

Yes, you will be fully covered by your Morcare health plan if your program has been suspended due to COVID-19. To find out more about your Morcare coverage, including COVID-19 updates, click here.

What if I need help my courses?

Fleming College has several online resources to help you, including helpful resources for English as a Second Language, reading and writing, and math. There are also weekly online drop-in sessions, where you can connect live with a tutor.

Academic Programs

How do I find out which programs are running this fall?

New and returning students can find out the status of their program on the Fleming website.

How will my program be delivered this fall?

All programs will be delivered in an online or alternate format this fall. School Deans recently held Academic Information Sessions to address questions about programming. Recordings of these sessions can be found here.

How much of my program am I allowed to take online?

International students who are studying from their home countries during the Spring or Fall semesters because they can’t travel to Canada due to COVID-19 can complete up to 50% of their program while outside of Canada. See IRCC for more information.

Who do I contact, if I want more information about my program?

You can send an email with your question to or use the online chat on our website.

How will I start the program and meet my fellow classmates?

Your program will start with an academic orientation and an orientation specifically for international students, where you will meet fellow students, learn about expectations, receive valuable information and engage in fun activities. Both these will be held online. Information will be sent to you later this summer.

How will I be able to deal with the time difference?

Where possible, lectures will be recorded. Recently, the Academic Schools held live Information Sessions. You can view the recording of these sessions here.

My program has practical components. How will I be able to complete these if the program is online?

Our faculty and staff are hard at work to ensure that there is no loss in learning practical skills. We are planning strategies that include concentrated skills boot camps in the Winter semester and limited on-campus labs that adhere to social distancing guidelines set out by the government. These plans are subject to change based on the government’s direction.

Will I have access to the software I need?

Students have free access to the MS Office Suite and Webex.

How will I be able to access my textbooks?

The Fleming Campus Store is currently working on obtaining digital versions of course material. More information will be shared at a later date.

If my program is not running, can I take part-time studies while waiting for my program to resume?

Yes, you can take part-time studies if your program has been suspended due to COVID-19. However, you must abide by the authorized working hours on your Study Permit. This means that you cannot work more than 20 hours per week.


Our International Team is available to answer your questions. You can connect with us by:

  • Signing up to our weekly newsletter. The newsletter contains important information and resources. To sign up to receive the newsletter, email us at
  • Connecting with us live during our weekly Virtual Drop-In Sessions. During these sessions you can chat with us, ask us questions and book virtual appointments with our International Student Advisors and with a Regulated Canadian Immigration Consultant. The schedule will be published in the weekly newsletter and is also available on our Facebook Page.

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