Access Services for Colleges, Customer Service Standards (ASC)

Accessible Services for Colleges, Customer Service Standards

Credits

Colleges Ontario, in partnership with Algonquin College, gratefully acknowledges the Accessibility Directorate of Ontario, a division of the Ministry of Community and Social Services, for funding this project through the EnAbling Change Partnerships Program.

Project Steering Committee:

Karen Coffey, Project Manager, Algonquin College

Alicia Edano, Accessibility Directorate of Ontario

Mary Yannakis, Accessibility Directorate of Ontario

Olga Dosis, George Brown College

Leigh Rowsell, Algonquin College

Monica Reilly, Colleges Ontario

Project Advisory Committee:

Toni Connolly, Algonquin College

Susan Alcorn MacKay, Cambrian College

Jan Tallon, Centennial College

Cathie Auger, Fanshawe College

Jeannine Pharand-Thyer, George Brown College

Deb McCarthy, Humber College

Tanis Boak, Humber College

Jim Chalmers, Northern College

Special thanks to Professor Scott McBride from the School of Business, Algonquin College, for his participation in support of students with disabilities.

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Conclusion

We hope you have enjoyed this module and learned about making Ontario’s colleges more accessible.

People with disabilities deserve to have the same opportunities for employment and education as others - to learn new skills, expand their understanding and knowledge, and to feel they are valued members of the college community.

If we make our colleges more accessible to people with disabilities, we commit to making Ontario a place where everyone has the opportunity to succeed.