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Accessible Services for Colleges, Customer Service Standards


Support for People with Disabilities

Confidentiality, Respect, and Dignity

It is important to remember that some students are not comfortable disclosing the nature of their disability.
The student is under no obligation to disclose their disability. In fact, the choice to disclose is left up to the individual student. Any information faculty receive regarding a student's disability is strictly confidential.

Faculty are required to maintain the confidentiality of students who have identified themselves as having a disability. Professors are encouraged to speak with the student individually about their required accommodations during regular office hours or before or after class.

Designed to maintain a student’s ability to successfully complete course requirements, accommodations assist in ensuring that students with disabilities are treated with dignity and respect.

The responsibility for making Ontario’s colleges accessible is shared among faculty members, college disabilities services offices, and students with disabilities.

Faculty and students in class.

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