Hospital Nursing Unit Secretary Certificate (Online)
Join a fast-paced working environment where you will use your interpersonal skills of working comfortably with busy professionals and the interesting variety of clients that frequent medical facilities. Add to your people and organizational skills with a solid foundational knowledge in medical terminology and procedures, office skills and communication. A field placement will round out your training.
Is this You?
You will be an important part of the care team. You will often be the first one, with whom patients or their families interact, so excellent and caring communication skills are essential. Physicians, nurses and support staff will rely on your administrative savvy for support. This can be a fast paced environment, where multi-tasking is a fundamental job component.
- Hospital ward clerk
- Office support, long term care facility
- Surgical unit clerical support staff
- Private clinic office staff
Recommended skills and pre-requisites
Basic computer skills are expected of all participants whether or not you are taking online courses.
Behaviour Management & Crisis Intervention
Become confident using effective conflict management and communication strategies in an interactive setting. Best practices in care-giving situations will be studied along with the impact of personal values, institutional settings, and other factors of dysfunctional behaviour. Self-care and self-evaluation of the care-giver will also be emphasized.
Clinical Placement for Hospital Nursing Unit Secretary Certificate
A 5-day placement at the end of the theoretical component concludes the certificate and involves job shadowing and practice in a hospital nursing unit or outpatient clinic to consolidate the beginning skills of a Hospital Nursing Unit Secretary.
Essentials in Health Records Management
Gain an understanding of the hospital and medical staff organization, patient record content, procedures in filing, numbering and retention of patient records, qualitative analysis, release of information, forms control and design, indexes and registers, reimbursements, regulatory and accrediting agencies, and alternate health care delivery systems.
Introduction to Pharmacology
Expand your knowledge of a variety of drugs and interactions. We will examine drug legislation and pharmacological actions and come to understand the responsibility of dispensing medications. This is not an applied medications course. The Medical Terminology course is strongly recommended as a precursor to this course.
Medical Conditions for Medical Office Professionals
Common diseases and disorders of each body system are presented along with a review of the anatomy and physiology pertinent to the content. Additionally, the effects of aging on the system and the relationship of aging to disease are presented.
Develop the language required to communicate effectively in a medical setting. Medical terminology, word structure as well as diagnostic procedures and pharmacology related to twelve body systems will be studied.
|May 13, 2014||Aug 19, 2014||02OL||42 hours||N/A||Add course|
|Jun 02, 2014||Sep 08, 2014||03OL||42 hours||N/A||Add course|
|Jul 02, 2014||Oct 08, 2014||04OL||42 hours||N/A||Add course|
|Aug 01, 2014||Nov 07, 2014||05OL||42 hours||N/A||Add course|
Understanding Medical Tests for Medical Office Staff
With an understanding of medical testing you can help explain the test and its purpose to a patient, prepare the patient before the test, and give proper care during and after the test, and understand expected results. Risks, complications, and special concerns are covered. Recommended: Medical terminology.
Understanding Surgical Procedures for Medical Office Staff
Review a wide variety of surgical procedures that commonly occur in the hospital setting. This course is open to people currently employed in Health related areas or who hope to do so in the future. Recommended prior learning: Medical Terminology
Working and Communicating in a Medical Setting
Learn theory and techniques for successful verbal and non-verbal communication and effective work skills, including communication systems, ethical behaviour, confidentiality, stress and time management, hospital organization, and human relations.
Working with Doctors' Orders
Learn how to accurately record physician's orders onto the appropriate forms and then transcribe these orders using Meditech software. Order processing, admissions, discharges and transfers will also be addressed. Prerequisites: Basic Computer Skills and HLTH 56 Medical Terminology Corequisites: HLTH 151 Essentials in Health Record Management