Stress, Wellness and Nutrition

Course Number: HLTH102

In order to maintain or improve health for themselves and their colleagues, communicators must be aware of the signs and symptoms of stress and options for dealing with it. In this course, students will gain an understanding of the stresses related to the role of an emergency call-taker, as well as the stress that a caller and members of the response team undergo during a crisis. The impact of stress and trauma on personal health and professional relationships will be discussed. Students will learn techniques that will assist them both professionally and personally in responding to callers in crisis.

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